Reference

930kcom Banking From Your Phone

Add money to your 930kcom account with bKash, Nagad or Rocket without leaving your phone, and send a withdrawal back to the same wallet when you're done.

bKashNagadRocketSame-wallet payoutsSecure verification
930kcom 930kcom Banking From Your Phone
930kcom Verifying Your Name and Wallet

Verifying Your Name and Wallet

Verification is the step that keeps your balance and your wallet safe, so we ask for it once and keep it on file. You send a photo of your National ID or passport, a selfie, and confirm the mobile wallet number registered in your own name. We check that the document, the account name and the wallet all line up. After that,

deposits, withdrawals and password resets run against a verified profile, which makes it far harder for anyone else to touch your money.

  • Open verification in your account — Sign in and open verification from the account area. You will see which documents are still missing and what state your profile is in.
  • Send your ID photo — National ID or passport, both sides where they apply, taken flat with all four corners visible. Cropped or blurred copies come back, so shoot it in daylight.
  • Add the selfie — A clear photo of your face with no sunglasses or hat. We match it against the ID photo and the name on your wallet, and that is the part protecting your balance.
  • Confirm your wallet name — Type the bKash, Nagad, Rocket or Upay number exactly as registered. A mismatch between document and wallet is the usual reason a check gets held.
930kcom Send a Withdrawal to Your Wallet

Send a Withdrawal to Your Wallet

Withdrawals go back to a wallet in your own name, which is why we ask you to finish verification before the first cash-out. Open the withdrawal tab, pick bKash, Nagad or Rocket, type the amount and confirm the number you want it sent to. The request is checked against your account details and then queued for payout. If a number doesn't match

the name on your profile, we hold it and ask you to correct it rather than pushing funds into someone else's wallet.

  • Finish verification first — One check on your name and wallet number. Do it before you actually need the money and every cash-out after that stays a short job.
  • Choose your payout rail — Pick bKash, Nagad or Rocket and confirm the number. It has to be registered in your own name and match the details already on your profile.
  • Enter the amount and submit — Type the amount, look at the balance it leaves behind, then submit. The request appears in your history straight away with a pending status.
  • Track it in your history — The status changes once the payout is processed. If it sits longer than you expected, send us the request reference from that same screen.
LOCAL RAILS

Local Wallets and Bank Rails

Five rails sit in the wallet tab: bKash, Nagad, Rocket, Upay and a plain bank transfer. Pick the one you already use, and the screen shows the receiving number for that rail plus a field for the transaction ID you get afterwards. We ask that the sending wallet or bank account carries the same name as your verified 930kcom profile, because that is what lets us match a request quickly and send a cash-out back without a round of questions.

bKash The rail most of our Bangladesh users reach for first. Cash in from the bKash app on the same phone, keep the transaction ID, and paste it back into the wallet tab to confirm.
Nagad Works the same way: we show the receiving number, you send from the Nagad app with your PIN, then confirm the transaction ID in your account. Cash-outs return to that same Nagad number.
Rocket Handy if your Rocket account already sits on your SIM. Send to the number we display, confirm the reference, and the request stays pending until we match it. Payouts go back to the same wallet.
Upay A fourth option when bKash, Nagad or Rocket aren't what you use day to day. Same steps: receiving number, your PIN, transaction ID back in the account. Keep the sender wallet in your own name.
Bank Transfer If you would rather move money through a bank than a wallet, add your account details once, send to the number we show, and confirm the reference. The account name must match your verified name.
930kcom Cash In to Your 930kcom Wallet

Cash In to Your 930kcom Wallet

We keep cash-in inside the account area, so you never have to hunt for a separate payment page. Open the wallet tab, pick bKash, Nagad or Rocket, and we show the receiving number and the amount box side by side. Send from your own wallet app with your PIN, then paste the transaction ID back in. The request sits pending until we

match it against that reference, and your balance updates once it clears. That balance covers everything in the lobby, from slots to the cricket markets on our sportsbook.

  • Open the wallet tab — Sign in and tap the wallet tab. Your balance, pending requests and past cash-ins sit on the same screen, so you can see what has already cleared before sending anything new.
  • Pick bKash, Nagad or Rocket — Choose the local wallet you actually use. We display the receiving number for that rail and the amount box beside it, and the reference is kept in your history.
  • Send from your wallet app — Open bKash, Nagad or Rocket on the same phone, send the amount to the number shown, and approve it with your PIN. Keep the transaction ID the app returns.
  • Confirm and check your balance — Return to 930kcom, paste that transaction ID and submit. The request stays pending until we match it, then the amount lands in your account wallet.

Banking Questions, Answered Plainly

These are the banking questions that keep coming back to our support team, answered the way we would explain them in a chat window. Nothing here replaces the terms that apply to your account, and access depends on local law and eligible regions. Amounts shift by rail, so we point you to where the figure is displayed instead of quoting one here. If your situation is not covered, message support with your transaction ID and the wallet you used.

Open the wallet tab, choose bKash, then send the amount to the number we display from your bKash app. Paste the transaction ID back in and your balance updates after we match it.

A pending cash-in usually means the transaction ID didn't match or the send came from another person's wallet. Check the reference in your history, then pass it to Bangladesh support so we can trace it.

Yes. The first cash-out runs against a verified profile — National ID or passport, a selfie, and a wallet number in your own name. Send those once and later withdrawals follow the same short path.

Use whichever you cash in with: bKash, Nagad or Rocket. The number must be registered in your own name and match your verified details, or we hold the request and ask you to correct it.

Your wallet tab shows the smallest accepted amount for the rail you pick, right above the confirm button. If a send lands under it, message our support with the transaction ID and we'll look at it.

Refresh the wallet tab first — matched requests show a status in your history. If it is still missing, send us the wallet name, the amount and the transaction ID and we'll trace the request.
Reference

930Kcom Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.