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How 930kcom Handles Your Personal Information

When you use 930kcom — whether you are logging in from Dhaka, making a deposit via bKash, or checking your account wallet on a mid-range Android — we collect certain information to keep your account secure and running.

Data collected only for account operationbKash, Nagad, Rocket payment data handled securelyYou can request access or deletionNo data sold to third partiesContact us to exercise your rights
930kcom How 930kcom Handles Your Personal Information
HOW WE PROTECT YOU

Data Security, Cookies, Retention and Your Account

We have structured our data handling around the practical reality of a mobile-first account — login over patchy 4G, one-tap wallet payments, and sessions that carry over between devices. Security and privacy are built into those flows, not bolted on afterwards. Here is how each area works in practice.

Account Security

Login uses OTP verification sent to your registered mobile number. If a new device attempts access, a confirmation step fires before the session opens. We log these events so you can review them.

Cookie Management

We use cookies to hold your session state and remember language preferences. You can clear or block cookies through your Android or desktop browser settings; some account features require session cookies to work correctly.

Data Retention

Active account data is retained while your account remains open. After closure, we keep only what applicable rules in your eligible region require us to hold, then delete the rest on schedule.

Requesting Changes

To correct a stored detail — such as a phone number linked to your Nagad or Rocket wallet — submit a request through live chat or email with your account ID. We verify, update and confirm within the applicable timeframe.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access the personal data we hold, request a correction, or ask us to delete your account information, our support team handles these requests directly. You can reach us through live chat inside your account, by email, or via the help section on mobile. We aim to acknowledge your request promptly and to complete it within the timeframe required by the rules applicable to your region. Please include your registered phone number or email address so we can verify your identity before acting on any privacy request.

Live Chat Open your account on mobile or browser and use the chat icon. Describe your data request and our team will pick it up directly — no third-party routing.
Email Support Send your data access or deletion request to our support email. Include your registered phone number or wallet reference so we can verify your account quickly.
Help Section The help section inside your account lists privacy-related request forms. Use these to flag data concerns, update stored contact details or query how your bKash data is held.

Common Questions About Your Privacy on 930kcom

These are the questions we see most often about how we handle personal data. If your question is not covered here, reach us through live chat or email and we will give you a direct answer.

We collect your name, email address, phone number and, where verification is required, identity documents. Device and session data is gathered automatically to secure your login.

We retain only the transaction reference numbers needed to match your deposit to your account and to route withdrawals back to the correct wallet. Full payment credentials are not stored on our servers.

Yes. Submit a deletion request via live chat or email with your registered phone number. We will verify your identity and process the request within the timeframe required in your eligible region.

We do not sell your personal data. We share information only with service partners needed to operate the platform — such as payment processors for bKash and Nagad — and only to the extent required.

Cookies keep your session active and remember preferences like language settings. You can block or clear them through your browser, though doing so may affect how certain account features behave on mobile.

We keep only what applicable rules in your eligible region require after closure, then delete the rest. The exact period depends on the legal obligations that apply to your location.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.